Senior Business Analyst

  • ICE GmbH Jobportal
  • Berlin
  • Fulltime
  • Published: 2021-11-02
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What is ICE?

ICE is the result of a big vision for the music industry. We sit at the exciting junction between technology, data and digital music consumption, addressing many of the industry’s biggest challenges.
We are purpose-driven in our mission to enable accurate, transparent & fair compensation for songwriters and publishers on an international basis. We achieve this through our music licensing, processing and copyright services.

Our Licensing team negotiates deals with digital music services such as YouTube, Facebook, TikTok and many other services who rely on & benefit from music in their services.

Our Online Processing team innovatively address the data challenges involved in analysing epic volumes of global usage data to match written songs to recordings and calculate royalties based on terms from licensing deals. We collaborate widely across the industry to develop best practice.

Our Copyright experts consolidate complex song ownership data from multiple sources to provide the industry’s most authoritative rights picture, underpinning accurate songwriter payments from a wide range of sources.
Based in the UK, Germany and Sweden, with a multi-national team of 250+ committed colleagues working together each day to benefit rightsholders, this work has seen us distribute more than €1bn in digital royalties to our customers since 2016.

To work at ICE is to be part of modern working environments and practices. We are guided internally by our values of Excellence, Creativity and Respect and are committed to Diversity & Inclusion.

You are responsible for:

As a Senior Business Analyst, you work in one of the key roles of our future target operating model. You will drive the Business forward by envisaging new ways of working as well as how to support them from a systems perspective. On the other hand, you will be the “glue” in the organisation, not only aligning Business, Finance, Product and IT but also joining processes with data. You will be able to take on a leading role in transferring high level business needs into proper and clear requirements including test cases for both Projects and BAU. You will role model and champion the whole chain starting with creation of the first high level idea down to final end user testing and acceptance.
  • Actively work with colleagues and customers to provide support in achieving goals within the areas of capturing complex requirements, user acceptance testing and project activities
  • Provide business analysis support for projects in terms of business case development, business requirements analysis and documentation, and testing of system changes
  • Continuously challenge the established ways of working to uncover improvement areas, based on user feedback, customer requirements or market developments
  • Support the Product team in establishing and maintaining the Product Roadmap
  • Ensure business needs and business architecture are aligned with the technical architecture the company operates
  • Support the creation of a comprehensive As-Is documentation of the business processes and make sure it is kept up to date
  • Create To-Be process for business improvements that will help to achieve and monitor the benefits of the respective change
  • Capture high-quality business requirements in a way that makes them easily digestible by the development and SIT test team both within structured JIRA/ServiceNow tickets but also in collaboration / clarification sessions
  • Assure that release documentation, educational material and end-user instructions are kept up-to-date and accessible
  • Drive and execute the scoping of acceptance criteria, the outlining of test approaches and actively lead the test execution
  • Provide statistics on the progress of the Requirements Management Process and actively work on the respective setup of tools to enable the tracking of Backlog, Progress and Quality
  • Support the Customer Engagement Process by presenting systems solutions alignment with business models
  • Collaborate closely with the ICE finance team as your key internal customer
  • Serve as mentor to others by leading, challenging, and educating less experienced colleagues

Minimum Requirements:

  • Extensive experience in the area of Business Analysis, Requirements Management and Software Quality Assurance
  • Experienced in Process Management and Business Process Automation
  • Experience in scoping test requirements, creating test data and automating regression tests
  • Mandatory experience in working with financial system
  • Working experience in agile project environments / software development
  • Strong analytical background and data-driven approach supported by the ability to extract and harmonise information from various sources
  • A technical background with well-founded knowledge of financial processes is highly appreciated. Experience in big data and customer management system is a plus
  • Ability to detect and simplify logical structure in complex matters
  • Critical solution-oriented thinker with ability to spot and challenge questionable standards and practices
  • Excellent communication and presentation skills
  • Able to work with limited direction and able to embrace responsibility for subject matter areas
  • Able to provide clear status updates on progress to a broad audience
  • Educated to degree level, ideally with a numerate background
  • Fully fluent in English; German as a second language is welcome
  • Occasional business trips (London / Berlin) 3 to 4 times in a year

We offer You:

  • Competitive salary 
  • Diverse work environment
  • Home Office working opportunities (including post-pandemic) 
  • Learn German/ English with free classes 
  • Training, certifications and team socials 
  • Flexible working times, Monday to Friday 
  • Firmwide summer and winter socials 
  • Corporate pension scheme (20% company)
  • Free drinks (e.g. coffee, tea) 
  • Free fruit on a regular basis 
  • BVG Ticket (AB) 

Application Requirements:

In order for us to consider your application, we ask you to submit the following:
  • Your current CV
If your experience and capabilities match our required qualifications outlined above, we are very much looking forward to your application. Please include your earliest available starting date.