Senior Business Solution Analyst (m/f/d) - Copyright

  • ICE GmbH Jobportal
  • Berlin
  • London
  • Munich
  • Work experience
  • IT
  • Published: 2022-07-20
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About ICE (International Copyright Enterprise)

ICE is the result of a big vision for the music industry. We sit at the exciting junction between technology, data, and digital music consumption, addressing many of the industry’s biggest challenges. We are purpose-driven in our mission to enable accurate, transparent & fair compensation for songwriters and publishers on an international basis. We achieve this through our music licensing, processing, and copyright services. Our team negotiates deals with digital music services such as YouTube, META, TikTok and many other services who rely on & benefit from music in their services.

Based in the UK, Germany, and Sweden, with a multi-national team of 250+ committed colleagues working together each day to benefit rightsholders, this work has seen us distribute more than €1bn in digital royalties to our customers since 2016. To work at ICE is to be part of modern working environments and practices. We are guided internally by our values of Excellence, Creativity and Respect and are committed to Diversity & Inclusion.

About ICE Technology
ICE is transforming its technology platform by adopting cloud and distributed computing, leveraging the best, currently available cloud platform (AWS), the most popular language stack/runtime (JVM, with Scala and Java) and a range of modern, scalable, and resilient technologies (GRPC/HTTP, Apache Kafka, AWS Aurora/RedShift, AWS S3, Docker/ECS/EKS).
The organisation is also embracing agile methodologies, with quick delivery cycles and close collaboration between different functions, using a multi-functional delivery team that are self-organising, largely autonomous and responsible for the entire delivery cycle: from design to operations.

About the Role
As a Business Solution Analyst, you work in one of the key roles of our future target operating model. You will drive the Business forward by envisaging new ways of working as well as how to support them from a systems perspective. On the other hand, you will be the “glue” in the organisation, not only aligning Business, Finance, Product and IT but also joining processes with data. You will be able to take on a leading role in transferring high level business needs into proper and clear requirements including test cases for both Projects and BAU. You will role model and champion the whole chain starting with creation of the first high level idea down to final end user testing and acceptance.

You are responsible for:

  • Collaborate with business and technical stakeholders to document customer (Int/Ext) requirements & business value justification whilst developing features with clear and concise use cases, user stories which are consumable within a sprint (not too large)
  • Provide business analysis support for projects in terms of business case development, business requirements analysis and documentation, and testing of system changes.
  • Continuously challenge the established ways of working to uncover improvement areas, based on user feedback, customer requirements or market developments
  • Works with PO to develop business priorities that inform product development vision/planning/roadmaps and is proactive in identifying potential opportunities to address business challenges via technology/process solutions whilst aligning with the Product Roadmap
  • Ensure business needs and business architecture are aligned with the technical architecture the company operates
  • Support the creation of a comprehensive As-Is documentation of the business processes and make sure it is kept up to date
  • Create To-Be process for business improvements that will help to achieve and monitor the benefits of the respective change
  • Capture high-quality business requirements in a way that makes them easily digestible by the development and SIT test team both within structured JIRA/ServiceNow tickets but also in collaboration / clarification sessions
  • Assure that release documentation, educational material and end-user instructions are kept up-to-date and accessible
  • Drive and execute the scoping of acceptance criteria, the outlining of test approaches and actively lead the test execution
  • Provide statistics on the progress of the Requirements Management Process and actively work on the respective setup of tools to enable the tracking of Backlog, Progress and Quality
  • Support the Customer Engagement Process by presenting systems solutions alignment with business models
  • Collaborate closely with the ICE finance team as your key internal customer
  • Serve as mentor to others by leading, challenging, and educating less experienced colleagues

Minimum Requirements:

  • Must have: Experience in the Copyright segment of the Music Industry
  • Must have: Extensive experience in the area of Business Analysis, Requirements Management and Software Quality Assurance.
  • Must have: Experienced in Process Management.
  • Must have: Experience in writing user stories, scoping test requirements, scoping acceptance criteria that tests can be written against.
  • Working experience in agile project environments / software development
  • Strong analytical background and data-driven approach supported by the ability to extract and harmonise information from various sources
  • A technical background is highly appreciated.
  • Ability to detect and simplify logical structure in complex matters
  • Critical solution-oriented thinker with ability to spot and challenge questionable standards and practices
  • Excellent communication and presentation skills
  • Able to work with limited direction and able to embrace responsibility for subject matter areas
  • Able to provide clear status updates on progress to a broad audience
  • Educated to degree level, ideally with a numerate background
  • Fully fluent in English

We offer You:

  • Diverse, international work environment
  • Home Office working opportunities (including post-pandemic)
  • Learn German or improve your Business English skills with free classes
  • Training, industry insider events and team socials
  • Intensive instruction, long term trainings and workshops within our teams
  • Flexible working times, Monday to Friday
  • Multiple mental health and physical health initiatives
  • Corporate pension scheme (20% company)
  • Free drinks (e.g. coffee, tea)
  • Free fruit on a regular basis
  • BVG Ticket (AB)

Application Requirements:

In order for us to consider your application, we ask you to submit the following:
  • Your current CV
If your experience and capabilities match our required qualifications outlined above, we are very much looking forward to your application (only online). Please include your earliest available starting date.

We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. 
We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application