Manager Quality Assurance (m/f/d)

  • Work experience
  • Office, administration, processing
  • Quality Management, Quality Assurance

What is ICE?

ICE is the result of a big vision for the music industry that harnesses years of combined expertise in the multi-territory music market. We are the world’s first integrated processing hub offering copyright, online licensing and processing services.

Our customers include collecting societies, major and independent music publishers and digital service providers such as Facebook, Mixcloud and Soundcloud. We work to help ensure composers and songwriters are compensated accurately and fairly for the use of their Works.

As part of ICE, you will be working with some of the most knowledgeable and dedicated experts in the industry. We collaborate closely with our customers to continuously develop our products and services to ensure the best results.

To expand our team in Berlin, we are looking for a Manager Quality Assurance (m/f/d).

You are responsible for:

  • Analysis of licensing results, matching of expected copyright share pictures against actual results and fixing detected issues throughout our IT systems.
  • Digging deep into the world of split copyright from work registrations to licensing/invoicing and how it is implemented in our IT systems.
  • Close interaction with other departments in-house including Copyright, Customer Management, IT and Product Development as well as with external societies and publishers to optimize our licensing results.
  • Striving to ensure the best results possible together with the other members of the Quality Assurance Team.

Minimum Requirements:

  • University degree in the fields of economics, information technology (e.g. business studies, economics, communication studies, media studies, media management, information technology) or German-Dual-System vocational training or adequate working experience preferably within a music publishing company.
  • 2 to 3 years of work experience, ideally in a multi-disciplined, multi-cultural environment
  • Familiarity with music copyright and experience with work registrations. Industry knowledge of the music market is beneficial.
  • Sound computer and MS Office skills, especially Excel, interest in technical topics and a high IT affinity are an asset, as is knowledge of SQL and XML.
  • Entrepreneurial and analytical mindset as well as intercultural understanding and strong communication skills are just as part of your profile as customer&service orientation.
  • Fluent verbal and written English skills are a must.
  • Ability to manage commercially sensitive and confidential information with total discretion, tact and diplomacy as well as resolve conflicts and make decisions to favourably impact the overall business.
  • Ability to work in a fast-paced, complex, and rapidly growing/changing work environment; demonstrated organisation and prioritisation skills.
  • Self-motivated with a bias for action and a keen sense of urgency.
  • Ability to work extremely focused and precise.

We offer You:

  • Limited 2 year contract
  • A modern working space in an international environment
  • Free drinks (e.g. Coffee, Tea)
  • Free fruit on a regular basis
  • BVG Ticket (AB)
  • Flexible working times, Monday to Friday

Application Requirements:

In order for us to consider your application, we ask you to submit the following:
  • Your current CV
  • A cover page that describes your motivation for applying to this position
If your experience and capabilities match our required qualifications outlined above, we are very much looking forward to your application (only online). Please include your earliest available starting date.